As of July 16th, people experiencing a mental health crisis (or their family and friends) can call or text 9-8-8 to reach help. The new 988 Suicide & Crisis Lifeline is modeled after 911 in order be easier to remember and provide a quick way for those in crisis to connect to a trained mental health professional, 24/7. The Lifeline is a national network of over 200 local crisis centers, providing free and confidential emotional support, along with connection to local resources, if necessary.

When calling into the Lifeline, you will:

  1. First hear an automated message – this will outline additional options while you call is routed to your local network crisis center.
  2. Hear some background music – once your call is routed to the correct place, music will play while a connection is made to a trained crisis worker.
  3. Explain how you are feeling – the crisis worker will listen to you, understand how you are being affected, and provide support and any additional resources to get you the help you need.

Please note that the previous 1-800-273-TALK (8255) number will continue to function indefinitely and will connect you to the same Suicide & Crisis Lifeline.

To learn more about the 988 Suicide & Crisis Lifeline, visit:
Read the press release from the U.S. Department of Health and Human Services on the transition to the 988 Suicide & Crisis Lifeline: